Valet Parking Terms & Conditions

Last updated: October 29, 2026

These Terms & Conditions apply to every reservation made with Prime Airport Parking Newark at primeparkingnewark.com or by phone, and to every vehicle left with our valet team. By making a reservation or leaving a vehicle with us, you agree to these terms, our Cancellation Policy and our Privacy Policy.

1. Definitions

"Prime Airport Parking Newark", "we", "us", "our"

Prime Airport Parking LLC, the independent operator of the Prime Airport Parking Newark valet lot near Newark Liberty International Airport (EWR) and of the website primeparkingnewark.com.

"You", "your", "customer"

The person who makes a reservation and any driver who drops off or collects the reserved vehicle.

"Reservation"

A parking reservation made at primeparkingnewark.com or by phone and confirmed by email with a booking number beginning with PPE (bookings made before November 2026 may begin with PAP). Making a reservation is free.

"Lot"

Our secure valet parking lot near Newark Airport (964 Frelinghuysen Ave, Newark, NJ 07114), including the office where you sign in and the area where vehicles are dropped off and returned to you.

"Valet ticket"

The ticket we give you when you sign in at the office and hand over your keys. Its ticket number links your key and your vehicle to your reservation, and you must show it to collect your vehicle.

"Arrival time" and "pick-up time"

The date and time you plan to drop off your vehicle at the lot, and the date and time you plan to collect it, as shown in your reservation confirmation. Together they set your reserved dates. All times are local New Jersey time (Eastern Time).

2. Reservations

• Online reservations must start at least 2 hours after the time you make them and can cover a stay of up to 60 days. For a sooner arrival or a longer stay, please call us on (862) 372-2652 and we will help where space allows.
• Reserving is free. Nothing is charged online and we do not ask for payment details when you reserve. You pay at the lot (see section 4).
• You must be at least 18 years old to reserve, and authorized to use the vehicle.
• Please give accurate details: your full name, email address, mobile number, vehicle make and model and license plate. Incorrect details may delay your drop-off or change the price you pay (see section 11).
• A reservation is confirmed when we email your confirmation with your booking number. If you do not receive it, check your spam folder and then contact us.
• Each reservation covers one vehicle for the dates and times shown in your confirmation. If you need to change the vehicle or its size, update your reservation at Manage Booking or call us before your arrival time.
• We may decline or cancel a reservation in the event of a clear pricing error, suspected misuse or circumstances beyond our reasonable control. If we do, we will tell you as soon as possible. Because nothing is charged online, you will have nothing to pay.

3. Changes & cancellations

You can change or cancel your reservation free of charge up to 1 hour before your arrival time, online at Manage Booking or by phone. Online changes close 1 hour before arrival; after that, please call us. Because nothing is charged online, there is never anything to refund. Full details, including no-shows and early or late returns, are in our Cancellation Policy.

4. Rates, taxes & payment

• Valet parking is charged at one flat rate per day, currently $8.99 per day, plus Booking fees and taxes. Current rates are shown on our Newark Airport parking rates page. The daily rate shown when you reserve and in your confirmation is the rate that applies to your reservation.
• Larger vehicles pay a surcharge for each day of the stay, on top of the daily rate, based on the vehicle's size as checked by our team at drop-off, and paid at the lot:
  • Standard car (Sedan, coupe, hatchback, small car): no surcharge
  • Small SUV / crossover (e.g. Honda CR-V, Toyota RAV4, Nissan Rogue): +$5 per day
  • Medium SUV / minivan (e.g. Toyota Highlander, Honda Odyssey, Kia Carnival): +$7 per day
  • Pickup truck / large SUV (e.g. Ford F-150, Ram 1500, Chevy Tahoe): +$10 per day
• Each started 24-hour period counts as one day, measured from when you drop off your vehicle to when you collect it, after a grace period of 1 hour. For example, a stay of 25 hours counts as one day, while a stay of 25 hours and one minute counts as two days. The minimum charge is one day.
• 10% Booking fees and taxes are added to the parking charge, including any oversize surcharge.
• A $5.44 booking fee applies once per reservation and is paid at the lot. Only one promotional code can be used per reservation. Promotional discounts apply to the daily parking charge only (not to size surcharges or Booking fees and taxes), cannot be exchanged for money and may be withdrawn at any time.
• Reserve online for free and pay at the lot. The total for your reserved stay (for a standard car, including Booking fees and taxes) is shown before you confirm and in your confirmation email. Any oversize surcharge is added at the lot.
• Days outside your reserved dates are charged at $20 per day (see section 8). These, and any size adjustment (see section 11), are paid at the lot when you collect your vehicle.

5. Arrival, sign-in & drop-off

• Plan to arrive at the lot about 20 minutes before you want to be at your terminal. The TSA generally advises being at the terminal about 2 hours before a domestic flight; for international flights, follow your airline's advice. Allow extra time at peak travel times and in bad weather.
• When you arrive, drive to the lot and sign in at the office. Please have your booking number (in your confirmation email) ready.
• Hand your key to our valet team and you will receive a valet ticket. Keep it safe: you need it to collect your vehicle.
• Then take the free shuttle to your terminal.
• If you are running late, or want to arrive earlier than planned, please call us. We will accommodate you where space allows. Days outside your reserved dates are charged as explained in section 8.

6. Valet service, keys & valet ticket

Our service is valet parking. You sign in at the office and leave your vehicle and its key with our valet team. We park your vehicle, hold your key while it is parked and bring your vehicle back to you when you return.

• Keep your valet ticket safe. You must show it, with its ticket number, to collect your vehicle. We release the vehicle to the person who presents the valet ticket. If you lose it, we may ask for photo ID and check your reservation and vehicle details before we release the vehicle.
• Please hand over only the key needed to operate the vehicle. Remove house keys, remotes and other items from the key ring.
• Our staff drive your vehicle only as needed to park it, move it within the lot, bring it back to you, or for safety or operational reasons.
• Tell us at drop-off about anything unusual, such as an alarm or immobilizer, a manual transmission or a known fault.
• We may note the visible condition of your vehicle at drop-off.

7. Weather & natural events

While it is parked, your vehicle may be affected by the weather, including rain, snow, ice, hail, sun, heat and wind, and by normal environmental conditions such as dust, pollen and bird droppings.

• We are not responsible for the normal effects of weather and the environment on a parked vehicle, such as dirt, water spots, or snow and ice on your vehicle.
• We are not responsible for damage caused by severe weather or natural events, such as hail, flooding, storms or falling debris, unless our negligence contributed to it.
• In winter, allow a few extra minutes when you collect your vehicle in case it needs clearing of snow or ice before you drive.
• If your vehicle needs special protection from the weather, please call us before you reserve.

8. Late arrival, early & late return

Your reserved daily rate applies to the dates in your reservation. Days outside your reserved dates are charged at $20 per day, using the day-counting rules and grace period in section 4, and are paid at the lot.

• Late arrival. If you arrive later than your planned arrival time, please call us so that our team knows you are on your way. If your stay then runs outside your reserved dates, those days are charged at $20 per day.
• Early return. You can collect your vehicle at any time: once you have your bags, call us and the shuttle picks you up. If you return earlier than your reserved dates, the off-schedule rate of $20 per day applies to the days outside your reservation. If you know before you arrive that your trip will be shorter, change your pick-up date at Manage Booking (free up to 1 hour before arrival) so that your reservation matches your stay.
• Late return and overstays. If you collect your vehicle after your planned pick-up time, including because of a delayed flight, each extra day is charged at $20 per day and is paid at the lot when you collect your vehicle.
• Long stays. Stays of more than 60 days must be arranged with us by phone.
• Abandoned vehicles. If a vehicle remains at the lot long after its planned pick-up time and we cannot reach you using the contact details you gave us, we may treat it as abandoned and take any action permitted under New Jersey law, including removal at your cost.

If your travel plans change, please let us know as early as possible so that we can plan your return.

9. Shuttle service

• Our free shuttle runs on demand, around the clock. The ride takes about 10 minutes to all terminals, and the shuttle serves Newark Airport Terminal A, Terminal B and Terminal C, dropping you at your airline's departure level.
• Tell the driver your airline and terminal. Please confirm your terminal on your ticket or airline app before you travel, because airlines sometimes change terminals.
• Journey times are estimates and can be longer because of traffic, weather or airport roadworks. We are not responsible for missed flights caused by conditions outside our reasonable control.
• The shuttle is for the people traveling with the reserved vehicle. You remain responsible for your belongings and for supervising children.
• If you need wheelchair access, are traveling with a large group or have oversized luggage, please call us before your trip so that we can plan for you.

10. Your return & pick-up

1. When you land, collect your luggage first.
2. Then call us on (862) 372-2652. We tell you where to meet the shuttle, and it picks you up and brings you back to the lot.
3. Show your valet ticket at the lot and our valet team brings your vehicle to you.
4. Check your vehicle, pay any extra charges at the lot and collect your key before you drive away.

11. Vehicle requirements

• Vehicles must be registered, insured, legal to drive on public roads and safe for our staff to drive, and must match the make, model and license plate in your reservation.
• Vehicle size. Online reservations are priced for a standard car. Our team checks your vehicle's size when you drop it off; SUVs, minivans and pickup trucks pay the surcharge for their size (see section 4) for each day of your stay, at the lot.
• Please call us before you reserve if your vehicle is not a standard passenger vehicle, for example a motor home, a commercial vehicle or a vehicle with a trailer, so that we can confirm whether we can accommodate it.
• We may refuse a vehicle that appears unsafe, for example one that is leaking fuel or other fluids, or one that we cannot safely accommodate.

12. Liability & limitations

We take reasonable care of every vehicle left with us, and we are responsible for loss or damage caused by the negligence of our staff. To the extent permitted by law, we are not liable for:

• valuables, money, documents, electronics or other personal property left in a vehicle. Please do not leave valuables in your vehicle, and remove them before you hand over your keys;
• mechanical, electrical or battery failure, tire deflation, or damage arising from wear and tear or a pre-existing condition;
• the normal effects of weather and the environment on a parked vehicle, and loss or damage caused by severe weather, natural events or third parties beyond our reasonable control, unless our negligence contributed to it;
• indirect or consequential losses, such as missed flights, additional travel costs or loss of income.

Report damage before you leave the lot. Please inspect your vehicle when it is returned to you and report any damage or missing items to our staff before you leave the lot, so that it can be recorded and looked into. Claims first reported after you have left the lot may not be accepted, because we can no longer verify them. Please follow up any claim in writing (Email Us) as soon as possible.

Our service is not insurance: you must keep your vehicle insured while it is parked with us. You are responsible for any damage you cause to the lot, other vehicles or people. Nothing in these terms limits any liability that cannot be limited under New Jersey law.

13. Prohibited items & conduct

For everyone's safety, do not leave any of the following in a parked vehicle:

• firearms, ammunition or other weapons;
• explosives, fireworks, gas cylinders, fuel cans or other flammable or hazardous materials (other than fuel in the vehicle's tank);
• illegal substances or stolen goods;
• animals or people. Never leave a pet or a person in a parked vehicle.

Sleeping or living in vehicles, carrying out repairs, and abusive or unsafe behavior toward staff or other guests are not permitted at the lot or on our shuttles. We may refuse service, and may contact the authorities, where we reasonably suspect a breach of this section.

14. Changes to these terms

We may update these terms from time to time. The version in force when you made your reservation applies to that reservation. The date at the top of this page shows when the terms were last changed.

15. Governing law

These terms are governed by the laws of the State of New Jersey. Any dispute will be handled by the courts located in the State of New Jersey, although we encourage you to contact us first so that we can try to resolve the matter quickly. Nothing in these terms affects your rights as a consumer under applicable law. If any part of these terms is found to be unenforceable, the remaining parts continue to apply.

16. Contact us

Questions about these terms or your reservation? Our team is happy to help.